Privacy Policy

Last Updated: May 7, 2026

Welcome to The LMT Refinery. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, register for classes, purchase products, join our email list, or otherwise interact with our business online.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • License information for continuing education verification

  • Course registrations and purchase history

  • Messages submitted through forms, email, or social media

We may also automatically collect certain technical information such as:

  • IP address

  • Browser and device information

  • Website usage data

  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Register you for classes and events

  • Process payments and issue receipts

  • Verify and report continuing education credits when applicable

  • Deliver course materials, certificates, or digital products

  • Communicate important updates regarding classes or purchases

  • Improve our website, educational offerings, and user experience

  • Send occasional emails about upcoming classes, resources, or promotions (you may unsubscribe at any time)

Continuing Education Reporting

For courses approved through organizations such as NCBTMB or CE Broker, we may collect and use your professional license information for the purpose of reporting completed continuing education hours where required.

Digital Products & Online Learning

If you purchase digital products, online courses, or member access materials, we may track course access, downloads, or account activity to support your experience and protect educational content from unauthorized distribution.

Sharing Information

We do not sell your personal information.

We may share limited information with trusted third-party service providers necessary to operate our business, including:

  • Payment processors

  • Email marketing platforms

  • Website hosting services

  • Scheduling or registration systems

  • Continuing education reporting platforms

  • Video hosting or course delivery platforms

These providers only receive information necessary to perform their services.

Cookies & Analytics

Our website may use cookies and analytics tools to better understand visitor behavior and improve site performance. You can disable cookies through your browser settings if preferred.

Data Security

We take reasonable steps to protect your information. However, no online system or electronic storage method can be guaranteed to be completely secure.

Intellectual Property

Course materials, videos, PDFs, handouts, branding, and educational content provided by The LMT Refinery are protected intellectual property and may not be reproduced, redistributed, or shared without written permission.

Third-Party Links

Our website may contain links to external websites or platforms. We are not responsible for the privacy practices or content of third-party websites.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request updates or corrections to your information

  • Request deletion of your data where legally permitted

  • Opt out of marketing communications

To make a request, please contact us directly.

Children’s Privacy

Our website, classes, and educational materials are intended for adults and licensed professionals. We do not knowingly collect information from children under 13 years of age.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The LMT Refinery
www.lmtrefinery.com
Email: katie@lmtrefinery.com

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.